This is the second time guitarguitar.co.uk have been our dealer of the month and given their level of customer service it’s not hard to see why.
Over the weekend I was lucky enough to be able to spend a couple of hours at GuitarGuitar in Epsom, Surrey. If any of you have not been there and are in the area do drop in. It’s a bit of a guitar heaven!
Spent about 10 minutes wandering around looking at the enormous selection of guitars on display. Apparently they have around 1000 in stock and I can well believe it! After a while I decided to wander up to the other end of the store and as I was walking a glass door slid open to my left and a sales guy was coming out of a room there and asked if I wanted to go in, so I did and upon doing so I was met by a large sound proofed room that was wall to wall with a fantastic selection of yet more acoustic guitars! I could easily have spent all day in that room alone but of course there was plenty more to see.
After a bit of drooling over a lot of guitars way out of my price range another sales guy, Kyle, came in putting a guitar back on one of the walls, so I took the opportunity to ask if they had any Breedlove guitars in stock as that is what I had originally come to look at. He said he thought there might be one so went off to check and then came back just a few moments later with one in hand, in fact the only one they had. It wasn’t the model I wanted to look at though. He said he would find me a booth to so I could try it but on the way I explained the sort of guitar I was looking for, preferably cedar top and less than £500. I suggested perhaps a Seagull. So we had a quick look on one of the many walls of guitars and found a few cedar topped models. I took one to test, having let the Breedlove go by the wayside. Actually in this place it’s very easy to lose track of what you came in for. Presented with so much choice you start moving the goal posts very quickly!
The Seagull sounded ok but didn’t feel as good to play as I thought it would so I thought maybe a Sigma might be worth testing. Kyle went off and came back with one..not sure of the model but it had a mahogany top and as I had pretty much let go of the ‘must be cedar’ thing I was more than happy to give it a go. The Sigma was nice but didn’t quite do it for me. It played fine but I don’t know, there was just something missing. I also tried a Freshman FABSUMM Grand Auditorium Cedar w/Fishman that was in hanging on the wall in the booth (guitars everywhere in this store!) which at just £299 was a bit of a bargain but it felt kind of dull and the quality of the machine heads were somewhat lacking, nice looking guitar though and were I sticking to a budget of under £300 it would have been worth considering for sure
So had another chat about the sort of thing I was looking for. Off goes Kyle and comes back a few minutes later with a Taylor! and a spruce top at that. I always liked Taylor guitars but didn’t think I could actually afford one. The one he brought was just a little under £500 and as soon as I played It I could tell it was worth every penny of the asking price. Only down side is there were no electronics. I asked if there was one with a pickup and Kyle said yes but it was over £500. At this point I could see I was not going to stay within that £500 limit so I asked him to bring it and within a few moments he was back with the Taylor 114e and left me to play with it for a while.
I switched back and forth between the Taylor, the Seagull and the Sigma and it was very clear which one stood out hand and shoulders above the rest. So I went for the Taylor. I paid just £575 for it which given that GuitarGuitar normally retail it at £632…including a rather nice Taylor gig bag was a definite bargain.
I figured whilst I was there I may as well replace my aging Mackie Spike audio interface so also bought the Focusrite Scarlett 2i2 2nd Gen and Kyle kindly knocked £25 off the total price of guitar and interface.
Have to say this was one of the best experiences I have ever had in a music store. Kyle was great, he got me the guitars I wanted to try and left me to play them all in a sound proof booth for as long as I wanted, answered all my questions and found the answers to anything he didn’t already know…which was not much. As a result of this wonderful level of customer service there is absolutely no doubt that I will be purchasing my next guitar, keyboard or other music gear from GuitarGuitar Epsom.
So to sum up, went out expecting to spend around £500 and in the end spent £675 and I certainly did not expect to have a Taylor 114e sitting here right now. Happy days and top marks to GuitarGuitar